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News from Twitter HQ on account suspensions

Started by Dave Delaney · 11 months ago

Part 3 of my headache.

I got an email from a person at Twitter:

Hello,

I saw the thread on Satisfaction and noticed your @replies regarding your account problems.  My apologies for the confusion; I’m looking into your account issues now, and I’ll be in touch with more information soon.

Thanks,

C<br ... Continue reading »

8 comments

  • It's probably the number of posts you do with links vs. the tweets that are part of a conversation, but this wouldn't happen if people could flag users.

    While my abnormally large head is cranking on it, they should also create "trust" and "popularity" badges - Trust = some ratio using the difference between followers and the followed -|- Popularity = some ratio using the difference between those you follow and those who chose to independently follow you (which would be those who simply found you and followed you). Then their fancy spam detecting algorythms would skip eliminating a lot of good people while people would then stop trying to follow everyone on the friggin planet.
  • That's a great idea on the trust badges. As far as poring links on
    Twitter, they usually enhance the topics. Hmm

    Cheers,
    Dave / www.davemadethat.com
  • "human review"? How on Earth could anyone look at yr account and think it was spam?
  • My thoughts exactly!
  • Yeah.....I'm inclined to call BS on that!
  • Well, it's an idea, but typically trust badges have not worked on the web. (I am thinking of health information web sites.) However I also confess to feeling a bit hurt that a human looked at my site and thought I was a spammer. What I prefer to think is that someone was cranking through a ton of sites, clicking a button to say keep/pitch, and that their trigger finger got stuck on delete and they didn't know how to go back. Human error and fatigue, I hope.
  • My account was suspended today May 19, 2009. I think twitter want to die a natural dead if they continue this way. A competitor will come and knock them off. Nor matter what happen their system should have send a warning message before suspending a user,s account.
  • I still love Twitter, but I understand your frustration. I recommend
    checking getsatisfaction.com to contact them.

    So sorry to hear it happened again.



    Poor spelling and extreme brevity brought to you by iPhone.

    www.davemadethat.com

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